icon
to switch to Local view (if applicable).
Product Line allows you to add all Product Lines manufactured by your organization (or an Organization’s Suppliers). Product Line refers to a line of the same parts that have slightly different characteristics (i.e., wheels, markers, cases, acids). Some other names for Product Lines include: Product Types, Item Groups, Product Groups, Commodity Codes, Product Family, etc. Each Part Number configured in the SmartSolve© application must be attached to a Product Line.
The following Rights must be assigned to a user to manage or view Product Lines:
Rights |
Description |
PDL_MANAGE |
Allows administrator to Add new object, modify existing object, or delete object. |
PDL_VIEW |
Allows user to access object to View and select. |
Please see Rights Groups to assign Rights Groups to users.
· Global Product Lines will be inherited by all Local Organizations.
· Local Product Lines will only be viewed and used within that Local Organization.
1. From the Portal Page, click Smart Solutions tab > Admin and Report > Setup. Under Product, select Product Line.
The Product Line list displays.
2. Select Action > Add from the main menu.
3. Enter Code and Name of your Product Line.
4. Click the Save button.
The new Product Line has now been added to the Product Line list and the Detail of the Product Line displays.
The following options are available within Product Line objects and can be managed accordingly by an administrator:
Product Lines can be edited, deleted, and deactivated.
Failure Modes can be attached to product Lines if using SmartCAPATM or SmartComplaintsTM.
1. From the Portal Page, click Smart Solutions tab > Admin and Report > Setup. Under Product, select Product Line.
The object list displays.
2. Click
the icon
to switch to Local view (if applicable).
3. Select the check box of the Product Line to edit, then select Action > Edit from the main menu.
4. Edit any information for your Product Line.
5. Click the Save button.
All changes are now reflected in the list.
Product Lines can only be deleted from SmartSolve© if the Product Line has not currently been attached to any SmartSolve© records.
1. From the Portal Page, click Smart Solutions tab > Admin and Report > Setup. Under Product, select Product Line.
The object list displays.
2. Click
the icon
to switch to Local view (if applicable).
3. Select the check box of the Product Line to delete, then select Action > Delete from the main menu.
4. Click the Save button.
The object has now been removed from the system.
See Deactivation Setup in the SmartSolve Utilities and Settings Help System to Deactivate Product Lines.
